Refunds and Cancellation

Last updated 15 October 2026

deployshed is prepaid: you add credit, and usage is taken from it hourly. This page explains when that credit can be refunded and how to stop paying.

Cancelling

There is no subscription to cancel and nothing renews by itself. To stop paying, delete your apps, or simply stop adding credit. You can ask us to close your account at any time from support@deployshed.com.

Refunds of unused credit

Credit you paid for and have not used can be refunded on request, within 180 days of the payment it came from.
Credit already used for compute, databases, storage or builds is not refundable.
Credit given with an invite code, or as a promotion, has no cash value and is not refundable.
The GST charged on the refunded credit is refunded with it, and we issue a credit note.

How to ask

Email billing@deployshed.com from an owner's address with your organization's name and the payment you want refunded. We confirm within 2 working days. Approved refunds go back to the original payment method through Razorpay and usually arrive within 5 to 7 working days.

Charged in error

If you were charged twice, or for usage that did not happen because of a fault on our side, write to billing@deployshed.com and we will refund it in full.

Delivery

deployshed is an online service. Credit is added to your organization as soon as a payment succeeds, and nothing is shipped.